Last Updated: November 15, 2023
Welcome to Pristine Cleaning Services. These Terms of Service ("Terms") govern your use of our website (https://shokoladnaya-yagodka.com) and the cleaning services we provide.
By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the website or use our services.
Pristine Cleaning Services provides residential and commercial cleaning services, including but not limited to regular cleaning, deep cleaning, carpet cleaning, and window cleaning.
When booking our services, you agree to provide accurate, current, and complete information about yourself and the premises to be cleaned. We reserve the right to refuse service if the information provided is inaccurate or if the premises pose safety risks to our staff.
We require at least 24 hours' notice for any cancellation or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of up to 50% of the service cost. If our team arrives at your premises and cannot gain access or perform the service due to circumstances beyond our control, a cancellation fee will apply.
The content on our website is provided for general information only. We make reasonable efforts to update the information on our website, but we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date.
When using our website, you agree not to:
The website and its original content, features, and functionality are owned by Pristine Cleaning Services and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:
All prices listed on our website are in British Pounds (GBP) and include VAT where applicable. Prices for our services may change at any time, but changes will not affect any service bookings that have already been confirmed.
We accept payment via major credit/debit cards, bank transfers, and cash (for certain services). All electronic payments are processed through secure payment gateways, and we do not store your payment details.
For recurring services and commercial clients, we may offer invoicing with payment terms. Failure to pay invoices by the due date may result in late payment fees and suspension of services.
We strive to provide high-quality cleaning services and guarantee our work. If you are not satisfied with any aspect of our service, please contact us within 24 hours of service completion, and we will re-clean the areas in question at no additional cost.
We take great care to protect your property during cleaning. However, if our staff damages an item during the cleaning process, please report it within 24 hours. We will repair, replace, or compensate for the damaged item at our discretion, provided that:
To the fullest extent permitted by law, Pristine Cleaning Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
You agree to defend, indemnify, and hold harmless Pristine Cleaning Services, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date.
By continuing to access or use our website or services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our website or services.
If you have any questions about these Terms, please contact us:
Pristine Cleaning Services