Privacy Policy

1. Introduction

Pristine Cleaning Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request a quote
• Contact us
• Participate in promotions or surveys

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Home or business address
• Payment information (when applicable)

2.2 Non-Personal Information

When you access our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates, and other information relating to our services
• Process your transactions
• Send you marketing and promotional communications (with your consent)
• Find and prevent fraud

4. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites.

Cookies are small data files stored on your device. They help us improve your experience, understand site usage, and tailor our services to your preferences.

We use the following categories of cookies:

• Necessary cookies: Essential for the basic functioning of our website
• Functional cookies: Allow us to remember your preferences and customize your experience
• Performance cookies: Collect information about how you use our website to help us improve its functionality
• Marketing cookies: Track your browsing habits to enable us to show advertising which is more likely to be of interest to you

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information about how we use cookies, please see our Cookie Policy.

5. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
• Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. Your Data Protection Rights

If you are a resident of the United Kingdom or European Economic Area (EEA), you have certain data protection rights under applicable laws. These rights may include:

• Access: You have the right to request a copy of the personal information we hold about you.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Objection: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: